AMS/CRM Software Selection Survey – 2023- What People Really Think NOW

In 2021, 501Works completed the first-ever survey on the AMS/CRM Software Selection process and published our inaugural survey which offered insights into these processes and critical decisions.

In late 2023, we redid the survey to update our data and see how the landscape has changed.  Be the first to hear a summary of new data results from the 2023 AMS/CRM System Selection Survey and be the first to access the report results at the February CIO Hour.

If your association is planning or currently going through an AMS/CRM selection or implementation process this is a must attend event.


Get valuable feedback from those who have gone through the process.

Gain insights from vendors and consultants who took part in the survey

Ask your questions to experts and peers about what the survey revealed and how it relates to your projects.

EXTRA 30 ​

Due to the popularity of this topic, we’re adding an EXTRA 30 minutes with the panelists from 3:00 to 3:30. This is your opportunity to ask questions, share ideas and ask your specific questions around this webinar with the other participants and panelists.

How to Submit Questions

The CIO Hour will be recorded each month in case you miss it. However, we hope you attend and engage with the industry experts and other participants regularly so you continue to boost your IT-IQ.

The event is finished.




Feb 08 2024


2:00 pm - 3:00 pm


  • Olivia Wilkins
    Olivia Wilkins
    Business Analyst/Project Manager, PerByte

    Olivia was part of the AMS implementation teams for two associations where she facilitated end user training, delivered business and process analysis, and provided data management. Before joining the world of associations, Olivia taught a variety of grade-school subjects and undergraduate coursework where she honed her craft evaluating how people learn and engage with systems, processes, and environments. She combines two decades of experience in education, change management, and analytics to improve user adoption and foster strong relationships between technical and non-technical teams. Olivia joined PerByte in February 2022 as the Business Analyst/Project Manager.

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