Integrations 101


IT service providers often say, “We have an API or integration for our service.” But what does that really mean and what do you really need to know to evaluate it?  We’ll dive under the hood in June to un-cover the basics of integrations. You’ll hear some real-world use cases where integrations helped associations improve their business processes and expose new user data and insights.

Key Takeaways

  • What IS an integration and what is NOT an integration
  • Explore why integrations are important for associations
  • The role of clean data for effective integrations.
  • What is middleware and do I need it?


EXTRA 30 ​

Due to the popularity of this topic, we’re adding an EXTRA 30 minutes with the panelists from 3:00 to 3:30. This is your opportunity to ask questions and share ideas on Spring Cleaning your website with the other participants and panelists.

How to Submit Questions

The CIO Hour will be recorded each month in case you miss it. However, we hope you attend and engage with the industry experts and other participants regularly so you continue to boost your IT-IQ.

Book Event

The CIO Hour: April
Available Tickets: Unlimited
The The CIO Hour: April ticket is sold out. You can try another ticket or another date.




Jun 27 2024


2:00 pm - 3:00 pm


  • James Marquis
    James Marquis
    CIO, 501Works

    James is a seasoned senior executive with more than 20 years of experience working with associations and non-profits of all sizes. James possesses excellent communications skills allowing him to function as a trainer, technology evangelist and to bridge the divide which frequently exists between functional business units and information technology specialists. Coupled with his ability to deep-dive into technology, these key skills allow James to operate across department lines and organizational levels to better integrate technology with the strategic and tactical needs of an organization

  • Josh Carlson
    Josh Carlson
    Founder & Chief Innovator, PerByte

    Josh Carlson founded PerByte, a premier provider of bespoke software solutions to associations, in 2011. Bringing over 20 years of experience in leading software projects and consulting teams Josh loves to design creative and beautiful solutions to the problems that associations face. His current work passion is designing solutions that can withstand the test of time and the change that comes with the evolving association industry. Outside of work Josh enjoys hanging out with his family and staying fit.

  • Richard Reyes
    Richard Reyes
    Vice President, Digital Strategy, ConnexFM

    Rick is an accomplished executive with domestic and international experience in interconnected information management disciplines that deliver leading edge technology solutions with commitment, shared purpose, and achievement of enterprise goals. Rick is also the author of DX Strategy: Thinking about Digital Transformation. In his book he discusses how organizations can formulate a transformation strategy in order to capitalize on emerging technology capabilities.

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