Managing IT Challenges in the Remote/Hybrid Office

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Qualifies for 1 CAE Credit toward initial certification or renewal.

Many association staff are working from home or a remote location, some or all the time.  This has led to new ways to manage office IT and remote work policies and how they impact the staff at every level and department.

This month’s CIO Hour features a remote workforce expert and a managed service provider CTO, who will share their experiences and answer questions on how you can better manage staff, avoid risks, and improve security in the remote and hybrid work environments.


  • Learning what security best practices your association should have in place
  • Getting staff and leadership to understand the importance of strong and equitable remote work policies and guidelines.
  • Utilizing productivity tools across the organization to augment NOT replace good management and communication skills
  • Managing the tension between making it easy for employees to use technology versus managing security risks for the organization.

Extra 30:

We’re adding an EXTRA 30 minutes with the panelists from 3:00 to 3:30. This is your opportunity to ask questions and share ideas on managing the challenges of the remote workplace with the other participants and panelists.


Rebecca Achurch
CEO, Achurch Consulting

Mathew Eshleman
Chief Technology Officer, Community IT Innovators

The CIO Hour is a monthly webinar designed specifically for non-tech association staff to boost their IT-IQ.

How to Submit Questions

The CIO Hour will be recorded each month in case you miss it. However, we hope you attend and engage with the industry experts and other participants regularly so you continue to boost your IT-IQ.

The event is finished.


  • CAE Credits: 1.0


Mar 02 2023


Eastern Standard Time
2:00 pm - 3:00 pm


  • Matthew Eshleman
    Matthew Eshleman
    Chief Technology Officer, Community IT Innovators

    As the Chief Technology Officer at Community IT, Matthew Eshleman leads the team responsible for strategic planning, research, and implementation of the technology platforms used by nonprofit organization clients to be secure and productive. With a deep background in network infrastructure, he fundamentally understands how nonprofit tech works and interoperates both in the office and in the cloud. With extensive experience serving nonprofits, Matt also understands nonprofit culture and constraints, and has a history of implementing cost-effective and secure solutions at the enterprise level.

    Matt has over 22 years of expertise in cybersecurity, IT support, team leadership, software selection and research, and client support. Matt is a frequent speaker on cybersecurity topics for nonprofits and has presented at NTEN events, the Inside NGO conference, Nonprofit Risk Management Summit and Credit Builders Alliance Symposium, LGBT MAP Finance Conference, and Tech Forward Conference. He is also the session designer and trainer for TechSoup’s Digital Security course, and our resident Cybersecurity expert

    Matt holds dual degrees in Computer Science and Computer Information Systems from Eastern Mennonite University, and an MBA from the Carey School of Business at Johns Hopkins University.

  • Rebecca  Achurch
    Rebecca  Achurch
    CEO, Achurch Consulting

    At Achurch Consulting, Rebecca leads a team of professionals who help associations navigate technical and cultural transformational change. Her commitment to bring value to mission-based organizations, combined with decades of experience understanding the complex business requirements of the sector, make her a proven and trusted technology partner. Rebecca has built a career on identifying solutions, and as a fractional CIO, clients value the strategic insights and technological support she provides. Known for her transparency and openness, she tells it like it is – traits that help ensure organizations make decisions in the light.

    Rebecca is a co-founder and board member of Association Women Technology Champions (AWTC), an association dedicated to empowering and advancing women in association technology.



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